Shipping policy
Last Updated: July 8, 2026
At Whats That Shirt, we work with Printful to print and ship your orders. Because every item is made to order, please allow time for both production and delivery.
Processing Time
- All orders are processed within 2–7 business days after payment is confirmed.
- This includes the time needed to print and prepare your custom shirt(s).
- During busy periods (holidays, sales, etc.), processing may take slightly longer.
Shipping Times
Once your order leaves our production facility, delivery times are as follows:
| Destination | Estimated Delivery Time | Notes |
|---|---|---|
| United States | 3–7 business days | Standard shipping |
| Canada | 5–10 business days | Standard shipping |
| United Kingdom | 5–10 business days | Standard shipping |
| Europe | 5–12 business days | Standard shipping |
| Australia | 7–14 business days | Standard shipping |
| Rest of the World | 7–21 business days | Varies by country |
These are estimates only. Actual delivery times may vary.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size.
- We offer standard shipping on all orders. Faster shipping options may be available at checkout depending on your location.
Tracking Your Order
- Once your order ships, you will receive a confirmation email with tracking information.
- You can also track your order in the “Orders” section of your account.
Shipping Delays
We are not responsible for delays caused by:
- High order volume
- Carrier issues
- Customs (for international orders)
- Incorrect shipping address provided by the customer
If your order is significantly delayed, please contact us and we’ll do our best to assist.
International Shipping
We ship worldwide. Please note that international orders may be subject to:
- Customs fees
- Import taxes
- Duties
These charges are the responsibility of the customer and are not included in the shipping cost.
Multiple Addresses
We currently only ship to one address per order. If you need to send items to multiple addresses, please place separate orders.